Nikos N. Publishing

I find humour in the everyday absurdities of work and life, and then overthink about them at 2:47 a.m.

Rete Evidens

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The Spell of Invisible Signage

There is a sign. It is A4, laminated, placed at eye level, and printed in a font large enough to be read from across a car park. It says, in plain and uncomplicated English, exactly what someone needs to know. Wi-Fi details. Card only. Toilets are for customers. Please wait to be seated.

None of this matters. The sign might as well not exist.

This is the great unsolved mystery of hospitality, and no amount of laminating has ever fixed it. You can print the information in bold. You can add an arrow. You can position it directly at the point of entry, so that a person physically cannot walk past it without their
eyes crossing the words. They will still turn to you, standing two feet away, and ask the exact question the sign was written to answer.
This is where Rete Evidens comes in, not as a solution, because there isn’t one, but as a coping mechanism disguised as a spell.

The spell does not make signs visible. That ship has sailed, possibly permanently. What it does is stop your face from doing anything unfortunate in the three seconds between hearing the question and pointing, gently, at the sign they are currently standing directly underneath.

Internally, a great deal happens in those three seconds. A brief, private reckoning with the laminator, the print shop, the entire concept of written language. A flicker of genuine scientific curiosity about how eyes can pass directly over large, clear text and register nothing.

Externally, you simply say, “It’s just here,” and point, calmly, as if this is the first time you’ve done it today. It is never the first time you’ve done it today.

Like all invisibility-adjacent magic, Rete Evidens comes with limitations. It does not work on menus, which have their own separate and equally stubborn enchantment. It does not work on reserved signs, which customers can apparently see perfectly well when choosing to sit at that exact table anyway. And it offers no protection against the specific follow-up question, asked after you’ve pointed at the sign, reading the sign, and confirming what the sign says: “So does that mean…?”

Yes. That’s what it means. That’s what it’s always meant. That’s what it meant when you read it out loud just now, word for word, while pointing at it.

Side effects of overuse include a slight facial twitch when passing any laminated surface, a growing suspicion that signs are decorative rather than functional, and the eventual temptation to simply remove all signage and answer every question personally, which defeats the purpose but does, at least, feel honest.

There is a theory, unproven but widely held among staff, that signs work perfectly well. They’re just not meant to replace the conversation. They’re meant to give you something to point at while you have it anyway.

If this sounds familiar, there’s a whole chapter of it in Ho-Spell-Tality.

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