
I write about work, people, and the conversations we have with ourselves but rarely say out loud.
My books and posts come from more than twenty-five years in hospitality and a current career in Human Resources. Two industries that, between them, have shown me almost everything people are capable of saying with a straight face.
If you’ve ever worked with the public, sat through a meeting you didn’t believe in, or replayed a five-minute conversation for three days afterwards, you’re probably in the right place.
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